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About kapa.ai
kapa.ai makes it easy for technical companies to build AI support and onboarding bots for their users. Teams at +150 leading startups and enterprises incl. OpenAI, Mixpanel, Mapbox, Docker, Next.js and Prisma use kapa to level up their developer experience and reduce support.
We enable companies to use their existing technical knowledge sources incl. docs, tutorials, chat logs, and GitHub issues to generate AI bots that answers developer questions automatically. More than 750k developers have access to kapa.ai via website widgets, Slack/Discord bots, API integrations, or via Zendesk.
What kapa.ai does
Kapa is an ingestion and retrieval system that turns a company's unstructured knowledge, like docs, tickets, and wikis, into AI agents. It is for teams that want to build AI assistants without maintaining their own retrieval infrastructure. You connect sources once, and agents can search them via MCP or the API. It offers pre-built agents for docs, support, and community, and is used by companies like OpenAI and Logitech. Pricing starts with a 14-day free trial, then moves to usage-based Growth or custom Enterprise plans.
Key features
- Connect 50+ knowledge sources
- Hosted MCP server and API
- Pre-built agents for common use cases
- Zero data retention and PII masking
- US and EU data regions
