Customer SupportPaid
Salesforce
The #1 Agentic AI CRM for humans and agents driving customer success
Customer SupportFree
About Salesforce
Salesforce is the leading enterprise CRM with extensive customization, advanced analytics, and a vast app ecosystem. It excels in large organizations needing complex workflows and global scalability. Compared to Close, Salesforce lacks a native power dialer and built-in AI agent like Chloe that makes real calls and books meetings automatically. Pricing is typically higher with per-user fees and add-ons, making it less ideal for small teams focused on immediate conversation-driven sales rather than heavy customization.
What Salesforce does
Salesforce is the #1 Agentic AI CRM that helps companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform. It offers Sales Cloud for pipeline and revenue, Service Cloud to cut costs with humans and AI agents, Marketing Cloud for personalized engagement, Commerce Cloud for consistent experiences, and Analytics with Tableau for actionable insights. Additional capabilities include Slack integration, Data 360, the Agentforce 360 Platform, and industry-specific solutions.
Key features
- Agentforce AI agents
- Sales Cloud automation
- Service Cloud with AI
- Marketing Cloud personalization
- Commerce Cloud omnichannel
- Tableau analytics and Data 360
Screenshots
Pricing
Free
